Return Policy

At Disposable Vape DXB, your satisfaction is our top priority. We are committed to providing you with the best vaping products and accessories, and we stand behind the quality of everything we offer. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Returns

  • Eligibility: Items eligible for return must be unused, unopened, and in their original packaging. Products must be returned within 14 days of the purchase date to qualify for a refund or exchange.
  • Non-Returnable Items: Due to health and safety concerns, we are unable to accept returns of e-liquids, opened pods, coils, and other consumable products. Clearance and sale items are also non-returnable.

Exchanges

  • We only replace items if they are defective or damaged. If you receive a damaged product or experience a manufacturing defect, please contact us within 7 days of receiving your item. We will arrange a replacement or provide store credit.

Return Process

  1. Contact Us: Before returning any items, please contact our Customer Support team to initiate a return. We will provide you with a return authorization and instructions on how to proceed.
  2. Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.

Refunds

  • Once your return is received and inspected, we will send you an email to notify you of the status of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-10 business days.

Faulty or Incorrect Items

  • If you have received an incorrect or faulty item, please contact us within 7 days of receiving your order. We will arrange a replacement at no additional cost to you and guide you through the return process.

Customer Support

If you have any questions about our return policy, feel free to reach out to our Customer Support Team at support@disposablevapedxb.com We are here to ensure your satisfaction and will do our best to resolve any issues you may have.